Gordons Property Lawyers joins national award scheme, recognising the best conveyancing firms across the UK
Gordons Property Lawyers are delighted to announce we have entered The ESTAS, the largest independent award scheme in the UK property industry. The scheme measures firms on the level of customer service provided by conveyancers based on research conducted through their clients.
Focusing solely on standards of service received during the home moving process, winning one of these awards will demonstrate a conveyancer’s commitment to delivering the highest standards of customer service and at the same time provide valuable client feedback data helping firms improve their services in the future.
The competition is now open and the winners will be announced at the first ESTAS Conveyancer Awards sponsored by SearchFlow on 3rd October 2017 at the Grosvenor House London. The awards will be hosted by TV Property Expert Phil Spencer. Spencer said “Taking part in the ESTAS sets firms apart from their competitors. It sends a clear message that they are passionate about customer service, prepared to go that extra mile for their clients and keen to listen to feedback”.
The awards are also backed by the market leading Solicitors Journal. John van der Luit-Drummond, deputy editor of Solicitors Journal, said: ‘SJ is delighted to be the media partner for these new awards. Delivering quality customer service in the conveyancing sector is incredibly important in today’s market and we hope The ESTAS Conveyancer Awards will help to raise the already high service standards across the industry and reward those firms that go above and beyond for their clients. The practice of conveyancing is changing and those quick to adapt and offer excellent client service will be the ones to reap the rewards.’
Sam Norris, Business Development Manager at Gordons Property Lawyers commented “The ESTAS are some of the leading awards in the industry, with our focus on customer service we are delighted to be taking part. We have done a lot of work improving the customer journey for our clients and this is a great way to demonstrate the changes we have made.”