New Build Purchases

We work closely with a nationwide new home developer to help all purchasers through the process of buying a new build property. We apply the GPL methodology to the new build purchase process by finding ways to simplify the customer journey in order to remove the stresses and frustrations that people frequently associate with the house buying process. We encourage the use of our portal G:PortL, for all of our sale, purchase and remortgage cases and find that the process is simplified significantly by using G:PortL.

Customer Journey

We have created the Customer Journey below in order to capture the main steps in a New Build Purchase transaction…. Read more »

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    We have received notification from the Sales Office that you have reserved a plot

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    We will call you to introduce ourselves, briefly discuss your case and take your authority to proceed

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    We will send you the link to your G:PortL account where you can complete the GPL documentation and detail any information you have about your purchase

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    We will receive the Legal pack from the developers solicitors which will include Draft Contract, Title and supporting documents

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    We will submit the relevant searches for your chosen plot

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    We will review the contract documentation and raise any enquiries specific to the plot which we will share with you in the Report on Title dcoument

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    We will produce our Report on Title for your review which will include your Contract and any additional relevant documentation

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    We will receive your Mortgage Offer from your lender and send you a summary of the conditions. We will also include a Mortgage Deed for your signature

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    Please use the G:PortL payment screen or call us at our office to pay your deposit

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    We will contact you to discuss exchange

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    We will call you and confirm once we have exchanged contracts and then pass your file to the completions team to set up for completion

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    Please sign and return your original Mortgage Deed to us through the post and we will confirm when we have received it

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    We will send your completion statement which will detail all the costs associated with your case

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    On the day of completion, transaction monies will be sent to the developers solicitors

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    We will call you to confirm completion has taken place, clarify any information and request that you provide us with feedback

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    We will register you as the legal owner with the Land Registry

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    Continual learning is a vital part of our culture and we would be grateful for any comments you have regarding the service we have provided