Property Sales

We have built strong relationships with local and national Estate Agents and specialist lenders who trust in the GPL approach and our people.  Our approach is designed to ensure our clients and customers are kept regularly updated, are not bamboozled at the end of the transaction with long and confusing reports that only serve to frustrate and add additional stresses. Our Team is structured to ensure the Conveyancers are able to get on with the legal process of the transaction whilst our Support Team ensure our client is regularly updated.

Customer Journey

We have created the Customer Journey below in order to capture the main steps in a Sale transaction. We hope you find it helpful!

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    We will receive your instruction and open your case file

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    We will call you to introduce ourselves, briefly discuss your case and take your authority to proceed

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    We will send you the links to your portal where you will complete the GPL documentation and detail any information you have about your case

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    Please use the G:PortL payment screen or call us at our office to pay monies on account for your transaction

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    We will request the sales memorandum from the Estate Agent

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    We request Official Copy Entries from the Land Registry, draft a contract and copy documents to send to the buyers solicitors

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    The Buyers Solicitors will submit searches and then send us any necessary enquiries they have related to the property. We will review the enquiries and if necessary forward any specific enquiries to you

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    We will then send out the approved Contract and transfer document for you to sign and return to us in readiness for exchange of contracts

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    If all documents are satisfactory, we will discuss exchange and confirm completion dates with yourselves and the third party solicitors

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    We will call you when we are in a position to exchange to obtain your Authority to proceed

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    We will call you and confirm once we have exchanged Contracts. We will pass your file to the completions team to set up  for your Completion Date

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    We will then send out the approved Contract and transfer document for you to sign and return to us in readiness for exchange of contracts

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    On the day of completion, transaction monies will be sent

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    Once the transaction monies are received a call will be made by GPL to confirm completion

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    Estate agents will release the keys for the property

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    We will send your completion statement  which will detail all the costs associated with your transaction. A cheque will be included if applicable

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    Continual learning is a vital part of our culture and we would be very grateful for any comments you have regarding the service we have provided