What We Do

We look after the legal side of residential property sales, purchases and remortgage. What we don’t do, is bamboozle you with legal jargon and a confusing process. Rather we explain what we do, how we do it ensuring you are kept up to date at all times.

We are based in Maidenhead but provide services to customers and clients nationwide. We are available for personal meetings with our local clients and available on the phone for our clients who are based elsewhere in the country.

We have developed a bespoke customer and partner portal that is easy to use, keeps you informed, updated and ultimately reassured that your matter is progressing.

All of the GPL team undergo training in each department so we all have a good understanding of the entire customer journey. We have an appreciation of the work each one of us undertakes and the impact our work has on our colleagues and ultimately our customers.

Our Commitment

We believe we have the best people running the best process. Continual improvement is what we strive for, in both our process and system development and in the way we develop and train our people. We learn from the feedback we receive from our customers and your broker or agent in order to be the best at what we do.

By putting the customers experience at the heart of all our business decisions, we are continually improving everything we do to deliver a cost effective, straight forward and transparent service. The GPL team are well trained, engaged with our mission and above all will speak to you in a language that you will understand.

We are structured and process driven but agile and flexible in our approach so are able to adapt to customer needs and expectations.

Latest Testimonials

Mr Starns – Purchase Case

I recently bought my first house in circa 30 years. I have a solicitor in the family who I had planned to use. My lender insisted on me using Gordons, which I argued about. Anyway – I ended up dealing with a fantastic lady called Pat. I could not have asked more from Pat or Gordons in general.

I was fully prepared for a ‘functional’ transaction, but Pat exceeded all of my expectations. She went well above and beyond what I would expect of her with Pat making loads of update phone calls. We hit a bit of a snag at exchange, and Pat at times called me to update me well after normal business hours. We are very fond of complaining in this country, but we rarely give credit when it is due. I didn’t expect much of Gordons, but they were thorough, professional, friendly and timely at every step of the way. What more can I say? Thanks Pat.

Mrs Bird – Remortgage Case

Thank you for a speedy and efficient service, your communication and regular emails kept us up to date at all times.

Mrs Campbell – Remortgage Case

Use of text for me was excellent.  Clear correspondence, and a completely smooth and effortless experience for me. My experience of your service was that it couldn’t have been smoother, and I didn’t have to lift a finger!

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